Our Process
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Regional Dispatch
Delivery Verification
Return Processing
Damage Protocols
All orders are dispatched directly from our Patna, Bihar facility. You'll receive tracking details upon shipment.
Ensure your order is complete upon arrival. Report any discrepancies or damage within 24 hours.
Unopened health products and care supplies are eligible for return within 7 days. Review our full policy for details.
For damaged items, follow our clear reporting protocol for prompt replacement. Applies to both clinic and domestic orders.
Need Order Assistance?
Our support team is ready to help with any shipping, delivery, or return inquiries.